Accessibility statement Planning Register

This statement was updated on 4 December 2024.

This accessibility statement applies to .

This website is run by the DEF Software Limited. It is designed to be used by as many people as possible.

You should be able to:

use your web browser to change colours, contrast levels and fonts
zoom in up to 300% without loss of information
navigate all of the website using just a keyboard
navigate all of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of NVDA)
access the website using a mobile or tablet.

has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

when magnifying the site above 200% the menu does not function as it should for keyboard users and keyboard focus may not always appear
when magnifying the site users may need to scroll horizontally to see the full content

Feedback and contact information

We’re always looking to improve the accessibility of this website.

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: support@def.co.uk with details of the problem you have encountered.

Enforcement procedure

The (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the .

Technical information about this website’s accessibility

DEF Software Limited is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Visibility of content

At magnification of 200%, the menu button (the 'hamburger' icon pattern) is not functional using the keyboard (Keyboard 2.1.1)

At magnification of 200%, the keyboard focus is missing on the banner section of the website (Focus visible 2.4.7)

In mobile view (320 x 256 pixels), the user has to scroll horizontally to see the full title of the latest news article (Reflow 1.4.10)

PDFs and other documents

Some document formats such as PDF, MS Word and Excel may not be fully accessible. We plan to either fix these or replace them with accessible HTML pages.

Disproportionate burden

We are not claiming that any of our accessibility issues are disproportionate to fix.

Content that’s not within the scope of the accessibility regulations

PDFs and office file formats

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.

Where documents are updated and new PDF documents published, they will meet accessibility standards.

What we’re doing to improve accessibility

Recent audits have identified a significant number of PDFs that do not meet accessibility guidelines.

As part of our work to improve the accessibility of this website, we are reviewing our policy on PDFs and other methods of delivering information with a view to making them as accessible as possible.

Preparation of this accessibility statement

This statement was prepared on 22 October 2024.

It was last reviewed on 24 October 2024.

This website was last tested on 22 October 2024 by DEF Software Limited.

DEF Software Limited ran an automated test across the site, to detect compliance with WCAG 2.2 (AA). The automated tests were completed using the latest version of . This was followed by a manual accessibility review of a representative sample of pages and content types and was conducted using keyboard accessibility checks and the assistive technology screen reader NVDA.

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